Separate systems.
Connected business.

An API integration lets systems exchange records without staff copying the same information between them. For example, an online order can create a record in an accounting system, or a delivery status can appear in a customer portal. UNO develops the connection around the records and rules each process needs.

We can assess those connections using the providers' API documentation and your account permissions. An available API does not always expose every function. Before confirming scope, we check the required records, usage limits, test access and any vendor charges.

A supported import, export or scheduled file exchange may be enough. Direct database access needs a separate review because it can bypass the software's own rules. If no supported connection exists, we will explain the limitation before proposing an alternative.

The integration needs a record of each transfer, a retry process and a way for staff to resolve exceptions. Orders and payments also need duplicate checks so retrying a request does not create a second transaction. We agree alerts and recovery responsibilities during design.

The number of systems is only part of the scope. Data mapping, authentication, update frequency, error handling and test access all affect the work. Good documentation and a responsive software vendor make it easier to confirm what can be delivered.

Webhooks are useful when the source system can notify another system about a change. Scheduled updates suit systems that only support periodic retrieval or batch exports. The choice depends on supported interfaces, usage limits and how quickly the receiving team needs the record. Some workflows need both.

Useful starting items are current API documentation, a test account, sample records and a contact at the software provider. Confirm that the account can perform the required actions, not just read a list of records. Test credentials should be shared through an agreed secure channel.